Emojis are fun, plain and simple. In personal conversations, they add levity and lightheartedness, and can help convey feelings that may not come through clearly with text alone. Adding an eye roll emoji makes sarcasm more obvious, or adding a smiley face to the end of a direct statement ensures it will be received without any passive-aggressive undertones.
But emojis are more than just fun characters to bat around with our friendsāthey actually play an important role in social media and email marketing. And there is some science to this: when people see an emoji, their brain responds the same way as when they look at a real, live human being. You can think about emojis as a āfriendly face,ā greeting your customers online.
Some other benefits of incorporating emojis in your digital marketing efforts are:
- Reinforcing a casual or approachable brand image
- Cut back on character count, which is especially important on X or in email subject lines
- They transcend language barriersāa smiley face means happy, no matter what your primary language is!
- They draw the eye in to email subject lines and social media content
At Birdhouse Marketing, we work with clients in many different industries. Weāve found that emoji use can be appropriate for almost any business in almost any industryā¦and if you donāt believe us, consider some of these emoji engagement statistics from Hubspot:
- 25.4% of tweets with emojis generate better engagement
- 57% of Facebook posts that use emojis get more likes
- 50% of brands saw an increase in email open rates when they used emojis in their subject lines
- 92% of internet users use emojis in their daily lives
Clearly, emoji marketing is good for engagementā¦but please resist the urge to replace every other word with an emoji. There is a fine line between using emojis strategically to attract more attention and drive engagement, and making your content look like a child wrote it.
how & why to use emojis in social media & email marketing